Please carefully read and review the following terms and conditions.  You, the client, must agree to all of the following terms and conditions set forth before any work agreement will commence. We must receive a signed copy of the agreement before we begin any work on your project.

Company Policy:
Diva Designz hours of business are Monday – Friday, 10am to 4pm CST, except all holidays and unless otherwise notified.  We will respond to inquiries and requests during these times.  If you require emergency service outside of regular business hours, you will be billed $45/hr.  If you need emergency updating or maintenance, simply submit your request via our online form and we will schedule your service immediately.

Billing:
A non-refundable 50% deposit is required to begin your website design process.  You will not be placed on our schedule until this deposit is paid in full.  Once your web site is complete, final payment is due. We will not make your site “live” until all outstanding balances are paid in full.  All unpaid balances over 15 days are subject to a late fee of 10% of the remaining balance. If your project goes beyond schedule and over budget due to added project elements an additional payment will need to be made before we will proceed with any work. We will then create a new invoice for the additional work to be completed.

Commencement of Work:
Before we can begin work , we must have all required elements of the project in hand. This includes:

• Photos – Must be web or print ready as they relate to your project. Web ready 72 dpi. Print ready 300 dpi.
• Logos – Need to be in vector or high resolution format. 300 dpi.
• Copy –Copy for each page, layout, or product must be in final proof read format.
• Color Choices
• Contact Information

Diva Designz can be hired to provide copy for each web page or ad layout at an additional rate per page. If you, the client declines this service, you must provide us with all site text in a final proofread form. We will not edit copy that is not written by our team. While we may catch random spelling errors it is your responsibility to write, edit and approve your copy prior to the layout of your site.

All photos must be in web or print ready format as they relate to your project.  Additional fees will be charged for any photo editing including; retouching, color correction, cropping, brightening, sharpening and all other forms of cleaning up your images. We will resize photos as necessary to implement them into the design of your project. All photo editing will be billed at the rate of  per image.

Project Schedule & Waiting List:
Once the client has paid their first initial payment, Diva Designz will add them to the project schedule waiting list. Once the client’s design date has arrived, the process will then take up to 3 weeks to complete, depending on the designer’s schedule. We have the right to extend the project date if need be, depending on the requests of the client or the depth of the project.

Privacy Policy:
DIVA DESIGNZ, LLC agrees that, except as directed by the Client, it will not at any time during or after the term of this Agreement, disclose any confidential information to any person whatsoever. Likewise, the Client agrees that it will not convey any confidential information obtained about DIVA DESIGNZ, LLC to another party. All information is kept strictly confidential; DIVA DESIGNZ, LLC will not sell, trade or distribute the Client’s information in any manner.

Copyrights and Trademarks:
The Client unconditionally warrants that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to DIVA DESIGNZ, LLC for inclusion in the Client’s web site and/or Logo are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and the Client agrees to hold harmless, protect, and defend DIVA DESIGNZ, LLC from any claim or suit against DIVA DESIGNZ, LLC arising from the use of such elements furnished to DIVA DESIGNZ, LLC by the Client. It is the Client’s responsibility to do a Trademark/Copyright search in order to register their logo as a company Trademark.

Liability:
The Client agrees to indemnify and hold DIVA DESIGNZ, LLC harmless from all liability, expenses, claims, actions, fees, losses or damages caused by the direct or indirect use of services/products from DIVA DESIGNZ, LLC at any time and by any party. DIVA DESIGNZ, LLC makes no warranty to support old browsers, text-based browsers, or color accuracy between screen and print.

Laws Affecting Electronic Commerce:
The Client agrees that it is responsible for complying with the laws, taxes, and tariffs related to e-commerce, and, except as otherwise provided in this Agreement, the Client will hold harmless, protect, and defend DIVA DESIGNZ, LLC from any claim, suit, penalty, tax, or tariff arising from the Client’s use of Internet electronic commerce. Client also understands that DIVA DESIGNZ, LLC cannot provide legal advice.

Code, Software, Stock Images:
Ownership of all code, stock images and software remains the property of its perspective owner(s) and/or Diva Designz, LLC. The Client is granted use of the final web design as intended for their business or personal use.

Design Credit:
Client agrees that DIVA DESIGNZ, LLC may put a byline on the bottom of Client’s web page establishing design and development credit. Client also agrees that the web site created for the Client may be included in the DIVA DESIGNZ, LLC portfolio. The byline credit shall be in a font style and size that is no more prominent than the least prominent text on Client’s webpage, and shall be limited to the statement “Website designed by Diva Designz” or a comparable statement. Removal or modification of credit is prohibited. If the Client would like the credit to be removed, a US $350 fee is payable to DIVA DESIGNZ, LLC.

Portfolio:
We reserve the right to use your design and any graphics created for your design in our portfolio as a representation of past work experience.

Entire Understanding:
This contract and the purchase of products provided by DIVA DESIGNZ, LLC constitute the sole agreement between DIVA DESIGNZ, LLC and the Client regarding this project. It becomes effective upon purchase. It is the spirit of this agreement that this will be a mutually beneficial arrangement for the Client and DIVA DESIGNZ, LLC. Both parties warrant that they have read and understand the terms set forth in this agreement.