FAQ’s

What kind of services do you offer?
We offer a wide range of services including web design, graphic, and print design. We create and design websites as well as both business and personal marketing materials such as business cards, ads, banners, invitations, flyers, ebook covers, etc.

Who do I contact if I have any presales or general questions?
For any general, or presales questions, you may use our contact form located at the bottom of each page.

What are your terms and policies?
Click here to view our terms and policies.

Do you offer web hosting and domains?
Yes we do. Web hosting services are $10.00/month and domain names are $12.00/year.

What is not included with my web design purchase?
Your purchase does not include the following:

  • Hosting services
  • Domain Name
  • Setup of categories and products, product descriptions and/or product photos
  • Setup of payments and shipping options
  • Changes to any graphics, colors, fonts and/or layout
  • Layered .psd files of graphics
  • Custom logo design

Once I purchase a design, how long will it take to be installed?
Most designs are installed within 10-12 business days. Custom designs may take up to 21 business days.

Can I change any of the colors or fonts on a Premade Design?
Yes you can. Please be sure to review the different website packages we offer. The Premium Package comes with a color and font change.

Can I use my own logo in a design?
Yes, you can. The logo must be high quality and sent in .psd, .jpg, .png or .eps format.

What if I have an existing website, but I need work done or customer support?
We are very familiar with PHP and HTML and advanced professional design programs including: Adobe Photoshop, Adobe Illustrator, and Dreamweaver. If you want to remodel your graphics, need modifications implemented, or simply need technical support or help with your website, email us and and we can discuss the different options and what we can do to get your website back on track.

What if I don’t know the first thing about the internet, or how to start a website?
If you’re interested in starting a website, or online business, but you don’t know where to begin, we can help. Just e-mail us any questions you have and will be happy to talk you through the process! We also have a free ebook to help you get started.

What shopping cart and software do you use?
We utilize Zen Cart for ecommerce sites. Click here to learn more about Zen Cart. We utilize WordPress for informational  (non ecommerce) sites. Click here to learn more about WordPress.

Will you integrate any third party software programs for me?
We can integrate third party software, however this requires custom programming. If you’d like a quote, let us know.